Effective Date: July 13, 2025
At AI Spokesperson Studios, we’re committed to delivering high-quality, custom AI spokesperson videos in a timely and transparent manner. This Delivery Policy outlines how and when your order will be delivered and what to expect throughout the process.
1. Order Confirmation
Once you complete your purchase on aispokespersonstudios.com, you will receive an order confirmation email containing:
- Your order ID
- A summary of your selected plan
- A link (or prompt) to submit your script, instructions, and other project details
We begin processing your order as soon as we receive all required inputs.
2. Turnaround Time
Standard delivery time for all video orders is 7 to 14 business days, depending on:
- The complexity of the project
- The length of the video
- The responsiveness of the client (e.g., approval of scripts or feedback)
- Availability of specific AI avatars or voice styles
We aim to deliver sooner whenever possible, but this window helps ensure quality and revision flexibility.
3. File Format and Delivery Method
Final videos are delivered in MP4 format (or another format upon request) and provided via:
- Direct email with a secure download link
- Or shared via cloud platforms like Google Drive or Dropbox
You will receive a notification once your video is ready for download.
4. Revisions and Redelivery
All of our plans include unlimited revisions to ensure you’re fully satisfied. If you’d like changes:
- Simply reply to the delivery email or contact us at order@aispokespersonstudios.com
- Revisions are typically completed within 2 to 4 business days depending on the scope
We’ll keep you updated throughout the revision process.
5. Delays and Exceptions
Although we strive for timely delivery, delays can occasionally occur due to:
- Missing or incomplete client inputs
- High order volumes
- Technical issues with third-party AI platforms
If a delay is anticipated, we will notify you immediately and provide revised timelines. We encourage you to stay responsive during the production process to avoid unnecessary delays.
6. Rush Orders
Need a faster turnaround? Rush delivery may be available on a case-by-case basis for an additional fee.
Please contact us at order@aispokespersonstudios.com or via live chat to discuss availability and pricing.
7. Non-Delivery Claims
If you believe you haven’t received your order within the stated timeframe:
- Check your spam or promotions folder for our email
- Ensure you’ve submitted all required project inputs
- Contact our support team for a status update
We are always here to help and ensure every project is successfully delivered.
8. Contact Information
For any delivery-related inquiries, please contact us at:
- 📧 General: contact@aispokespersonstudios.com
- 🧾 Order Questions: order@aispokespersonstudios.com
- 🛠 Support: support@aispokespersonstudios.com
- 💬 Live Chat: Available on our website during business hours